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  • The Practice of a Genuine Smile

    A smile is like the whipped cream on top of a mocha, or the sprinkles on top of a Toffee Nut Frappuccino.

    8 Dec 2010

    Working as a Starbucks Barista, you tend to smile a lot. It’s become sort of like a habitual positivity. As soon as you see a customer coming forward, you feel a switch go on inside and light up!

    I’ve learned to never underestimate the power of a smile. It’s like the hidden ace in your sleeve, the whipped cream on top of a mocha, or the sprinkles on top of a Toffee Nut Frappuccino. It will brighten a customer’s day like an extra shot of espresso in their...

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    Posted on Wednesday, 08 December 2010 by Angela Paredes

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