Frequently Asked Questions
For quick answers to a variety of questions, check our Frequently Asked Questions.
Careers at Starbucks
How can I learn which positions are currently available? How will I know when a new opportunity becomes available?
To find out about current opportunities at Starbucks, please visit our Seek recruitment site or visit your local Starbucks store and complete an application form.
For more information on working for Starbucks click here.
Sponsorship and Charitable Donations
How can I request information about donations or sponsorships from Starbucks?
It's part of the Starbucks culture to contribute positively to the neighbourhoods and communities where we live and work. You can learn more about our community giving programs in Social Responsibility.
We are very active in supporting our local community and consequently we receive a high volume of requests to support many worthy activities.
If you are seeking coffee donations please contact your local Starbucks store manager. You can find the details of your nearest store by clicking here.
If you are seeking another form of sponsorship please send your request in writing addressed to Starbucks Sponsorship PO Box 6065, Frenchs Forest Delivery Centre, NSW 2086 or at email@example.com at least one month prior to the occasion. If the request fits within our corporate guidelines then we will follow this up with a phone call.
Does Starbucks franchise?
Starbucks does not franchise operations and has no plans to franchise in the foreseeable future. As an exception, Starbucks may enter into licensing arrangements with companies who provide access to real estate which would otherwise be unavailable such as airport locations, major food services corporations and hospitals. If you have further questions, please send us an e-mail through the Contact Us portion of the site.
How can I lease property to Starbucks?
If you have a site for lease that you believe Starbucks may be interested in, please send all details regarding the site, including any photos, plans and other relevant details by mail to the Store Development Coordinator, PO Box 6065, Frenchs Forest ,NSW 2086.
How can my business assist in advertising for Starbucks?
If you believe Starbucks may be interested in advertising in your medium, please forward your proposal to the Marketing Department, PO Box 6065, Frenchs Forest, NSW 2086.
Our Most Common Enquiries
How can I apply for a position at Starbucks?
You can apply for a retail position using the Careers at Starbucks section of this website.
How can I get information about Starbucks for a school project?
Helpful company information can be found in the About Us section of this Web site. You can find information about Starbucks coffee in the Coffee Education section. We also recommend you do an Internet search and look at media releases and other articles. Further information on Starbucks can be found on www.starbucks.com
How can I submit a new business and/or product idea to Starbucks?
Starbucks actively develops products and ideas of its own. So, while we are interested in new ideas, technology and products, we have to preserve our own ability to innovate. For that reason, we must limit our review of unsolicited proposals, materials or ideas and wish to be clear as to the conditions under which we will accept them for review.
Because of our own development efforts, we prefer not to receive proposals, materials or ideas unless they are for technology or products that are already patented, or that are in production and publicly available. While we are happy to consider these, we cannot promise to keep any proposals, ideas or materials confidential. We cannot promise to compensate you for reviewing or using them and we cannot promise that we will not, (or are not already), using your idea or a similar idea. We want to be clear about our limited ability to protect the confidentiality of your proposals, ideas or materials. In short, all proposals, ideas and materials shall be submitted to us with "no strings attached."
You may submit your proposal, material or idea to:
Starbucks Customer Relations
Starbucks Coffee Company Australia
PO Box 6065
Frenchs Forest DC, NSW, 2086
Submitted materials cannot be returned. Please do not submit original copies of your materials.
Due to the heavy volume of proposals, materials and ideas that we receive, you will be contacted only if we have an interest in your submission.
How can I make a comment about the service I received at a Starbucks retail location?
We always welcome your feedback about the service you received at a Starbucks retail location - whether you found it friendly and helpful, or whether it fell short of your expectations. Please send us your comments through Contact Starbucks and we will respond as soon as possible.
How can I find a Starbucks retail store or airport location?
Our Store Locator makes it easy to find Starbucks locations, including address information and maps. The locator includes listings for our freestanding retail stores, as well as our airport locations.
Will a Starbucks store be opening in my area?
We are currently focusing on rolling out stores along the eastern seaboard of Australia. It is certainly our intention to move into other areas within Australia in the short to medium term, although exact timing has yet to be determined. Check out our website regularly for details of new store openings.
Where can I find nutritional information on Starbucks retail products?
For nutritional information on Starbucks products, please see our nutritional brochure.
Where can I find the furniture and design elements found in Starbucks stores?
It is Starbucks policy to not provide information regarding our vendors and manufacturers to the general public. The contracts Starbucks signs with vendors are legally binding documents between the party and the Company in order to ensure confidentiality. As an alternative method of locating specific design elements, we suggest seeking out retailers and design centres that showcase new and innovative design work.