Contact Us
Share your thoughts! We welcome all questions, comments and feedback – it helps us make your experience at Starbucks the best it can be.
Please select the category below that best fits your comment or question, then e-mail us. We’ll respond as quickly as possible.
Our Products and Stores
Please click here if you have something to ask or say about your experiences with our beverages, merchandise or retail stores.
The Starbucks Card
If you have a question relating to the Starbucks Card, please e-mail us at sbuxcard@starbucks.com.au. Alternatively, contact Starbucks Card Customer Service on 1800 140 408.
Please note 1800 140 408 should be used for Starbucks Card enquiries only.
Starbucks Card Customer Service Operating hours
Monday to Friday: 8.00am to 4.00pm (EST)
Saturday: 8.00am to 1.00pm (EST)
Click here for Starbucks Australia's Starbucks Card Customer Care policy.
Our Company
If you would like to find out more about Starbucks as a company, including our corporate social responsibility efforts or investor relations, please click here.
Our Website
If you have a technical issue to report, please contact our website administrator.
Media Enquiries
All media enquiries should be directed by e-mail to our Press Officer at media@starbucks.com.au
Phone and Postal Contact
If you would like to contact Starbucks Australia by phone or postal mail, please direct your questions and comments to:
Starbucks Customer Relations
Starbucks Coffee Company Australia
PO Box 6065
Frenchs Forest DC, NSW, 2086
Alternatively, for other enquiries please contact our Main Switchboard number on (02) 8977 8500, Monday to Friday between 8.30am - 5.00pm (EST)
Starbucks Support Centre
Unit 1, 14 Rodborough Road, Frenchs Forest, NSW, 2086
Phone: 02 8977 8500
Contact Us
- Careers at Starbucks
- Contact Details
- Find Your Nearest Starbucks Store
- Feedback About Our Products and Stores
- The Starbucks Card
- Website Feedback
Starbucks Card Instant Rewards
Load $35 or more onto your Starbucks Card and receive your first drink free!
Find out more about the
Starbucks CardStarbucks Global Responsibility
Report 2011
At Starbucks, we have always aspired to be known as much for our commitment to social responsibility as we are for the quality of our coffee.
Read the report at
starbucks.com/GRreport
Find your nearest Starbucks store
Check your Starbucks Card balance
Careers at Starbucks Australia